ChicagoVeg» Chicago area Raw Food, Vegan & Vegetarian Living Message Board › How to deal with them?

How to deal with them?

Alex
Posted Dec 7, 2009 12:56 AM
myfreedom
Chicago, IL
Post #: 15
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Hello,

Last week, in a cafeteria I asked for a Veggie burger. The person at the counter served me chicken. When I asked why she served the wrong pizza, she kinda ridiculed. Their remarks confirmed that they knew they were serving the wrong dish.

Does someone know what should be the course of action?

Alex
Vadim
Posted Dec 7, 2009 3:56 PM
vadim424
Group Organizer
Oak Brook, IL
Post #: 80
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Leave without paying. You can talk with their managers or leave a bad review on Yelp (or similar websites) if you feel up for it.
A former member
Posted Dec 8, 2009 10:21 AM
Post #: 44
Leave without paying?

The original post doesn't make sense. Alex first talks about ordering a veggie burger and getting chicken. But then he or she says she got the wrong pizza. Did you order a veggie burger or pizza?

Let's assume Alex ordered a veggie burger. The cafeteria obviously offers it, so the employee shouldn't care if she is serving a veggie burger or a chicken sandwich. If she does, then you should ask to speak to a manager.

Given the original post, I'm guessing a misunderstanding caused by a language barrier was at play.
Laura L.
Posted Dec 8, 2009 12:18 PM
user 10045374
Champaign, IL
Post #: 6
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Tracy, I was thinking the same thing as you when I originally read this. Wanted someone else to do the first reply, so thanks Vadim :-)

When I have asked for recommendations of vegetarian menu items, I have had to inform the server that chicken is in fact an animal and it is killed to make the chicken broth, therefore making an item non-vegetarian. Maybe the server actually thought chicken was an appropriate non-red meat substitute for a vegetarian. I'd speak with the manager to let them know they need to better educate their food-service employees about the food they are serving. And if you still get attitude or just don't have the time/patience to wait, then tell them you'll take your money elsewhere and leave without paying (for the sandwich you didn't eat anyways).
Lori
Posted Dec 8, 2009 4:07 PM
9492317
Highland Park, IL
Post #: 9
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I think the best response is to talk to the manager and let them know their employees may need some additional training. I'm assuming this is about a veggie burger pizza or chicken pizza?

A similar thing happened to me at Chipotle, I ordered a Veggie burrito and as I was moving down the line for condiments I noticed the employee putting the spoon for the salsa into the beef on the burrito ordered before me, I was very turned off and proceeded to checkout without ordering any salsa, when I got to the register I informed the manager what the employee was doing and that they are always advertising as veggie friendly, he apologized profusely and told me he would fix the problem immediately.
Maybe he did, maybe not but at least he was educated to a problem that needed attention.
Most of all, don't take it personally, people who are not veg usually have absolutely no clue what they are doing that may offend someone who is. We need to keep in mind that it is our choice and we are here to educate those who do not know.

As being veg for most of us is something we are incredibly passionate about we also have to keep it in perspective. Keeping positive and being friendly educators will go a long way in getting people to accept us as role models not eccentrics.

Vadim
Posted Dec 8, 2009 5:33 PM
vadim424
Group Organizer
Oak Brook, IL
Post #: 82
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My first response to leave without paying was mostly because "Their remarks confirmed that they knew they were serving the wrong dish." - I feel that if somebody gives me something that I did not order I am free not to pay for it.
I agree that in many situations we may need to give people a benefit of the doubt and to try to explain/educate them first.
I also agree that speaking with a manager (if it's possible or if you want to deal with it) is better response than just leaving without paying.


A former member
Posted Jan 27, 2010 12:31 AM
Post #: 1
alex,

it didn't seem to me like you were wondering about what to do in the situation per se, but rather how to cope with people's judgment of personal choice.

i think ultimately this question leads to a bigger issue concerning one's confidence, and level of comfort walking to beat of your own drum. if i understand you correctly, you're on a challenging road to fulfillment and self discovery.

good luck :-)
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